The Invisible Battle Between OEMs and Insurance Companies: Who Really Controls Your Car Repair?

It's a battle between Original Equipment Manufacturers (OEMs) and insurance companies, and the battlefield is your car.
January 22, 2025

OEMs vs Insurance Companies

You've been in an accident. Frustrating, right? But as you navigate the world of insurance claims and car repairs, you might find yourself caught in the crossfire of a hidden war. It's a battle between Original Equipment Manufacturers (OEMs) and insurance companies, and the battlefield is your car.

The Contenders:

  • OEMs: The companies that built your car. They insist on using only their own parts, arguing it's the only way to guarantee quality and safety.
  • Insurance Companies:  Focused on cost-containment. They often push for using aftermarket parts (made by third-party manufacturers), which are generally cheaper.

The Stakes:

  • Your Safety:  Are aftermarket parts truly as safe and reliable as OEM parts?
  • Your Wallet: Who pays the difference if OEM parts are more expensive?
  • Your Time:  Could disagreements over parts delay your repairs?

The Tactics:

  • OEMs: Leverage warranties, emphasize quality control, and highlight potential safety risks of aftermarket parts.
  • Insurance Companies: Negotiate discounts with repair shops, promote the use of "certified" aftermarket parts, and sometimes even steer customers towards specific repair shops.

Who's Winning?

It's a complex situation with no clear winner.  Insurance companies often have the upper hand due to their financial leverage. However,  growing consumer awareness and increasing complexity of modern vehicles are giving OEMs more influence.

What Can You Do?

  • Understand your insurance policy:  Know what it says about OEM vs. aftermarket parts.
  • Ask questions:  Don't be afraid to ask your repair shop and insurance company about the parts being used.
  • Do your research:  If aftermarket parts are suggested, research their quality and safety ratings.
  • Know your rights:  In some states, you have the right to insist on OEM parts.

Tired of being caught in the middle?

At CrashFix, we believe your safety shouldn't be compromised. That's why we always use OEM parts in our repairs, ensuring your vehicle is restored to its pre-accident condition.  And here's the best part: we offer a lifetime warranty on all our repairs at no extra cost to you, even if your insurance company approves aftermarket parts.

Choose CrashFix. Choose quality. Choose peace of mind.

Contact us today for a free estimate!

Locations

CrashFix locations

Conveniently located in Burbank and Los Angeles, CA, CrashFix is here to serve all your collision repair needs. Visit us at either location for top-quality service, expert repairs, and a hassle-free experience, no matter where you are in the city.

Burbank, CA

1104 S. Victory Blvd., Burbank CA 91502
(818) 474-5250
Sun.
Mon.- Fri.
Sat.
Closed
‍8am-5:00pm
9:00am-1:00pm

Los Angeles, CA

5252 W. 111th St., Los Angeles, CA 90045
(323) 999-2022
Sun.
Mon.- Fri.
Sat.
Closed
‍8am-5:00pm
9:00am-1:00pm
Get started

Get OEM Quality Repairs Today!

Choose your car manufacturer to learn more about our manufacturer-specific repair process and how we ensure factory-standard restoration for your vehicle.