Make of my car
Here at Crashfix, we understand that navigating the collision repair process can be daunting, especially after an accident. To help you, we’ve compiled a list of common questions and answers about our services, the repair process, insurance coverages, and more. Whether you’re looking for information on opening a claim, understanding the importance of OEM certification, or exploring our additional services like in-house rental cars and towing, you’ll find the answers here.
The repair time depends on the extent of the damage and the availability of parts. After the initial inspection, we will provide you with an estimated completion date.
Being OEM certified means our technicians have received training from the vehicle manufacturer and we use only original equipment manufacturer (OEM) parts and tools for repairs.
In California, you do not have to use the repair shop recommended by your insurance company. State law protects your right to choose where to get your vehicle repaired. California Insurance Code Section 758.5: This law ensures that insurance companies cannot require you to use a specific shop for repairs. It explicitly states that the insurer must inform you of your right to select any repair shop.
As long as the repair costs are reasonable and related to the claim, your insurance company is obligated to cover them, regardless of the shop you choose.
Yes, when repaired at an OEM certified collision center, your car is restored to the manufacturer's safety standards, ensuring it is safe to drive.
To open a claim, contact your insurance company as soon as possible after the accident. Provide them with all necessary information, including details of the accident, photos of the damage, and any police reports. Your insurance company will guide you through their specific claims process.
Our process involves a thorough inspection of the damage, providing you with a detailed estimate, working with your insurance company to get approval, and then performing the necessary repairs using OEM parts and procedures. We keep you informed throughout the entire process.
Yes, we offer towing services to bring your damaged vehicle to our repair facility. Contact us for assistance, and we will arrange for a tow.
Using an OEM certified collision repair center ensures that your vehicle is repaired according to the manufacturer's specifications. This maintains the integrity of your vehicle’s safety systems, performance, and overall value.
Coverage for OEM parts depends on your insurance policy. Some policies cover OEM parts while others may not. At Crashfix, we prioritize using OEM parts to ensure the highest quality repairs, even if it means working with you on the costs that may not be covered by insurance.
Proper collision repair using OEM parts and procedures can help maintain your car’s value. Poor quality repairs using aftermarket parts may decrease your car’s resale value.
OEM parts are designed and tested by the vehicle manufacturer for the best fit, function, and safety. They ensure your vehicle performs as intended and help maintain your vehicle’s warranty.
Yes, our team can assist you with the insurance claim process. We work closely with most major insurance companies to ensure your claim is processed smoothly and efficiently.
Yes, we offer in-house rental cars to make your experience as convenient as possible. We understand that being without your vehicle can be a hassle, so we provide rental cars to keep you on the road while your car is being repaired.
Absolutely. We offer post-repair inspections to ensure your vehicle is in perfect condition after repairs. This includes a thorough check of all repaired components and systems.
Our streamlined collision repair process is designed for quality and convenience. From the initial estimate to the final inspection, we handle every step with expert care, keeping you informed and ensuring your vehicle is restored to perfection.
Our certified technicians perform a thorough inspection using advanced diagnostic tools to identify all visible and hidden damages.
We source genuine OEM parts directly from the manufacturer, ensuring a perfect fit and optimal performance for your vehicle.
Using state-of-the-art equipment, our technicians follow manufacturer guidelines to perform precise repairs and replacements.
We conduct a rigorous quality control check and final inspection to ensure all repairs meet OEM standards, guaranteeing your complete satisfaction.
Conveniently located in Burbank and Los Angeles, CA, CrashFix is here to serve all your collision repair needs. Visit us at either location for top-quality service, expert repairs, and a hassle-free experience, no matter where you are in the city.
Choose your car manufacturer to learn more about our manufacturer-specific repair process and how we ensure factory-standard restoration for your vehicle.
